My acer aspire 3 laptop wont let me type in my password

MelanieTafila
MelanieTafila Member Posts: 1 New User
edited August 2023 in 2018 Archives
My acer aspire 3 laptop wont let me type in my password. The password bar is not apperaing, only the cursor and screensaver 

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    MelanieTafila 
    >> Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

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Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    MelanieTafila 
    >> Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If you have a Microsoft account, you will be able to reset your password & not lose any personal data. 
    If you don't have a Microsoft account, then you have a local account; in which case you will need to reset your laptop to the day you purchased it.  Doing a factory reset will cause a loss of your personal data. 
    Steps for either method is outlined here.