Aspire E5-475G webcam has static lines

kliedenedeilk
kliedenedeilk Member Posts: 2 New User
edited August 2023 in 2018 Archives
My laptop is 1 yr old but is still in good condition,  my webcam however, is not. It DOES function but it has static lines running horizontally. I dont know if it's because I put tape on it for a few months and then removed them (wires disconnected?) or is it the driver? I cant seem to find any webcam driver for my model. I hope someone can help me.

Here's what it looks like: 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,716 Trailblazer
    edited October 2018
    Where in the notebook did you put the tapes? Was it on the webcam itself? Have you tried already tried wiping the webcam lens?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Try the first method described here. You are correct. There does not appear to be any Acer Windows 10 webcam driver, so the manual reinstall method is not possible for the time being. I have no idea whether Driver Easy is reliable, so don't download it.
  • kliedenedeilk
    kliedenedeilk Member Posts: 2 New User
    Where in the notebook did you put the tapes? Was it on the webcam itself? Have you tried already tried wiping the webcam lens?
    Yes on the webcam itself. The lens are also clean
  • ¡Compruebe si desinstalando el controlador de la cámara en el gestor de dispositivos resuelve el problema!
    Si esto no resuelve, es probable que el problema esté en la cámara o en el cable:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)