My Laptop is not opening

stha007
stha007 Member Posts: 10 New User
edited August 2023 in 2018 Archives
My model is Aspire 5 A515-51G-5400. When I try to open the laptop blue light is there and the orange light blinks but the screen is black. Sometimes It's very dim. I power off and on many times and sometimes it opens and works smoothly and again if I shut down then the same problem occurs. Again power off and on.
What is the solution now?

Answers

  • First, disable fast start up in the power options and see if the problem remains:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • stha007
    stha007 Member Posts: 10 New User
    Its unable to change


  • Click here:

    You also put the buttons to sleep! Set them to turn off the notebook!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • stha007
    stha007 Member Posts: 10 New User
    I tried but it didn't work Sir.
  • stha007
    stha007 Member Posts: 10 New User
    What to do next? Is it a big problem and by the way my laptop is not so old.
  • The orange light you are referring to is that of the battery? If you try this:
    Disconnect the notebook from power and then turn the notebook over. Find the battery reset hole, and then press it for five seconds. Then leave the notebook off for five minutes and test:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • stha007
    stha007 Member Posts: 10 New User
    Yes it has worked now. I powered on and it has opened. Will the problem occur again?
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If it recurs, you don't want your device to be off warranty.  Warranty Checker. If the RAM slot(s) or motherboard are failing, the time to act is within the warranty period.
  • stha007 said:
    Yes it has worked now. I powered on and it has opened. Will the problem occur again?
    Did you reset the battery and returned to normal operation? I recommend that you check the warranty time as informed @Wis colleague and stay testing the notebook! Sometimes just reset the battery for the notebook to work properly!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • stha007
    stha007 Member Posts: 10 New User
    It has the same problem again
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited October 2018
    If the problem only remains when you turn off the notebook, ie the battery light blinks, which indicates that it may be a hardware problem or on the battery, I would rather try updating the bios to the latest version so that some problem is discarded on the computer! https://global-download.acer.com/GDFiles/BIOS/BIOS/BIOS_Acer_1.20_A_A.zip?acerid=636669717274781398&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE A515-51G&OS=ALL&LC=pt&BC=ACER&SC=PA_3
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • what version of bios is currently installed on your computer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • stha007
    stha007 Member Posts: 10 New User
    Nothing worked. So Sad. 
    Never ever buy Acer laptops.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited October 2018
    You can check if the interrupt button is pressed here:

    However only open if there is no warranty seal on the bolts!
    To solve this, simply put some layers of electrical tape that lies on top of that button:
    https://community.acer.com/en/discussion/535391/my-aspire-5-a515-51g-51mu-abruptly-shuts-down-on-battery-operationhttps://community.acer.com/en/discussion/comment/549720/#Comment_549720
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)