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The serial number of a new purchased TravelMate B 117M is not recognized at the Acer Support Site.

SamFSamF Posts: 1Member New User
The serial number of a new purchased TravelMate B 117M is not recognized at the Acer Support Site.  
I verified it from the netbook sticker and also from command prompt using wmic bios get serialnumber
I have entered it several times and no luck. i have also entered the SNID without success.
Can you help me resolve this problem? Thank you.

FAQ & Answers

  • I recommend you send a private message to the @Acer-Manny or @Acer-Manny
    You should also contact technical support here: 1-866-695-2237; chat: https://us.answers.acer.com/app/chat/chat_launch/#_ga=2.63771050.465082559.1538328044-1951551210.1538328044
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     
    For users of the English, Spanish, French and German community, I will be using google translator! :)
  • Acer-MannyAcer-Manny Posts: 1,707Acer Crew

    Acer Crew

    Hi SamF,

    I'm sorry to hear this.  

    Can you please send me a PM with the S/N of your unit so I can look into this for you?

     

    Thanks,

    Acer-Manny
  • KlrdnKlrdn Posts: 2Member New User
    Have same problem with cb3-111. Why?? 
  • @klrdn I suggest you contact technical support or send a private message to the moderator Acer-Manny!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     
    For users of the English, Spanish, French and German community, I will be using google translator! :)
  • Acer-MannyAcer-Manny Posts: 1,707Acer Crew

    Acer Crew

    Hi Klrdn,

    I am very sorry to see you're having issues with the registration process. Can you please send me a PM with the S/N of your unit so I can take a look?

     

    Thanks in advance,   

    Acer-Manny

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