Buffering

BillRaucci

My laptop isn't a month old and already I'm having problem continuously with it buffering. I have to restart 3 or 4 times a day. Any help greatly appreciated.

Thanks.

-br

Kamalika

Hi BillRaucci,
Every new computer would have lots of Microsoft updates. First make sure all updates are done. Then follow these small steps to fix your issue.

Close any non-essential applications, including any browser windows that you don't need.

Turn off your laptop's hardware acceleration feature.

Go to "Start," "Control Panel," "Appearance and Personalization," "Personalization," "Display Settings," "Advanced Settings," "Troubleshoot." Click and drag the hardware acceleration slider down until it reaches "None." Click "Apply," "OK." This will turn off your laptop's hardware acceleration feature, which may be causing the delayed video or music playback during streaming.

Reduce buffering time in Windows Media Player.

Reduce buffering time in Windows Media Player. Click "View," "Options," "Streaming Media" from the "Advanced" tab. Select "Change." Enter "1" or "2" into the "Buffer x seconds of content" section of the screen. Select "Apply," "OK."

Increase the size of the system paging file.

Increase the size of the system paging file, also referred to as "Virtual Memory." Go to "Start," right-click "My Computer," "Advanced system settings," "Advanced." Navigate to the "Performance" section. Click "Settings." Go to "Advanced" and select "Change" from the "Virtual Memory" section. Remove the check mark next to "Automatically manage paging file size for all drives." Choose the highest permitted value for the paging file in the "Paging File Size" section. Click "OK" to save the settings.

Please let me know if this fixes your issue

christy1

BillRaucci said:

My laptop isn't a month old and already I'm having problem continuously with it buffering. I have to restart 3 or 4 times a day. Any help greatly appreciated.

Thanks.

-br

@BillRaucci,

When you say its buffering. Is it when your browsing the internet or the unit itself is slow. 

>>if its on the internet ->check the connection with the internet if its 2Hz or 5Hz your connected with. Try to move the unit near the router or check it with the Ethernet connection.

>>If its with the unit follow the below steps. Update the unit in settings-> update and security-> check for updates-> install the updates 

>> >>>Power Reset

Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

>>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

>>>Run DISM command to decrease high CPU usage

Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

Type: sfc /scannow and hit Enter.

>>>Press Win + R to open Run dialog > Type: msconfig and click OK;

Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

 Hope this will fix the issue. Good Luck.

Kamalika

Hi BillRaucci,
Every new computer would have lots of Microsoft updates. First make sure all updates are done. Then follow these small steps to fix your issue.

Close any non-essential applications, including any browser windows that you don't need.

Turn off your laptop's hardware acceleration feature.

Go to "Start," "Control Panel," "Appearance and Personalization," "Personalization," "Display Settings," "Advanced Settings," "Troubleshoot." Click and drag the hardware acceleration slider down until it reaches "None." Click "Apply," "OK." This will turn off your laptop's hardware acceleration feature, which may be causing the delayed video or music playback during streaming.

Reduce buffering time in Windows Media Player.

Reduce buffering time in Windows Media Player. Click "View," "Options," "Streaming Media" from the "Advanced" tab. Select "Change." Enter "1" or "2" into the "Buffer x seconds of content" section of the screen. Select "Apply," "OK."

Increase the size of the system paging file.

Increase the size of the system paging file, also referred to as "Virtual Memory." Go to "Start," right-click "My Computer," "Advanced system settings," "Advanced." Navigate to the "Performance" section. Click "Settings." Go to "Advanced" and select "Change" from the "Virtual Memory" section. Remove the check mark next to "Automatically manage paging file size for all drives." Choose the highest permitted value for the paging file in the "Paging File Size" section. Click "OK" to save the settings.

Please let me know if this fixes your issue

christy1

BillRaucci said:

My laptop isn't a month old and already I'm having problem continuously with it buffering. I have to restart 3 or 4 times a day. Any help greatly appreciated.

Thanks.

-br

@BillRaucci,

When you say its buffering. Is it when your browsing the internet or the unit itself is slow. 

>>if its on the internet ->check the connection with the internet if its 2Hz or 5Hz your connected with. Try to move the unit near the router or check it with the Ethernet connection.

>>If its with the unit follow the below steps. Update the unit in settings-> update and security-> check for updates-> install the updates 

>> >>>Power Reset

Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

>>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

>>>Run DISM command to decrease high CPU usage

Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

Type: sfc /scannow and hit Enter.

>>>Press Win + R to open Run dialog > Type: msconfig and click OK;

Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

 Hope this will fix the issue. Good Luck.

BillRaucci

Thanks for your help

christy1

BillRaucci said:

Thanks for your help

Your welcome bill. Is the issue resolved? 

BillRaucci

unfortunately not yet....i haven't had time to follow instructions exactly

BillRaucci

I'm too busy trying to find a bald Avatar

christy1

BillRaucci said:

I'm too busy trying to find a bald Avatar

Haha good luck. 

Kamalika

Hi,
  Hope you have found time to follow the steps and it has solved the issue.