USB-C Alternate Mode For Acer Nitro AN515-52

TypeAlpha
TypeAlpha Member Posts: 1 New User
edited November 2023 in 2018 Archives
I have just bought the Acer Nitro AN515-52 and am unable to get display on my Wacom Cintiq Pro 16. I also have an Acer Aspire V15 Nitro VN7-593G with which the display works perfectly. Is there a difference between the USB-C connectors of these two laptops? They seem to be virtually identical otherwise.

It appears that the USB-C must support alternate DP mode allowing video. I've already tried updating drivers, bios, and reinstalling the Wacom desktop several times.

Any advice?

Answers

  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Hello,

    Acer Nitro AN515-52 has a USB Type C port supporting USB 3.1 Gen 1, which does not support video capabilities.
    Acer Aspire VN7-593G has a USB Type C, supporting Thunderbolt 3 and display capabilities.

    Hope this answers your question!
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/