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Why my acer nitro 5 (AN515-42, Radeon RX 560X) 8gb ram but its just 6.9gb ram usable?

kaihian990kaihian990 Posts: 2Member New User
how to fix it? 

Best Answer

  • egydiocoelhoegydiocoelho Posts: 24,766 Trailblazer
    Accepted Answer
    This can only be "fixed" in the bios! But not all bios allow you to change the pre-allocated memory of the video card, because there is a risk of the notebook turning a brick! Can you take a picture of this setting?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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FAQ & Answers

  • Why a part of ram memory goes to the video card! Here's how many gb ram your video card is using:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • blazerx46blazerx46 Posts: 13Member

    Tinkerer

    It is reserved for integrated graphics.
  • kaihian990kaihian990 Posts: 2Member New User
    then how to fix it?

  • egydiocoelhoegydiocoelho Posts: 24,766ACE Trailblazer
    Accepted Answer
    This can only be "fixed" in the bios! But not all bios allow you to change the pre-allocated memory of the video card, because there is a risk of the notebook turning a brick! Can you take a picture of this setting?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • tuxutkutuxutku Posts: 5Member New User
    Hi, my Acer Aspire 5 A515-41G-T48Q
    As you can see here my BİOS (latest version v1.09) suddenly started to give my igpu 1024mb of ram!
    [email protected]:~$ glxinfo -B
    name of display: :0.0
    display: :0 screen: 0
    direct rendering: Yes
    Extended renderer info (GLX_MESA_query_renderer):
    Vendor: X.Org (0x1002)
    Device: AMD CARRIZO (DRM 3.23.0, 4.16.18-041618-generic, LLVM 7.0.0) (0x9874)
    Version: 18.2.2
    Accelerated: yes
    Video memory: 1024MB
    Unified memory: no
    Preferred profile: core (0x1)
    Max core profile version: 4.5
    Max compat profile version: 4.4
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
    Memory info (GL_ATI_meminfo):
    VBO free memory - total: 993 MB, largest block: 993 MB
    VBO free aux. memory - total: 3062 MB, largest block: 3062 MB
    Texture free memory - total: 993 MB, largest block: 993 MB
    Texture free aux. memory - total: 3062 MB, largest block: 3062 MB
    Renderbuffer free memory - total: 993 MB, largest block: 993 MB
    Renderbuffer free aux. memory - total: 3062 MB, largest block: 3062 MB
    Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 1024 MB
    Total available memory: 4096 MB
    Currently available dedicated video memory: 993 MB
    OpenGL vendor string: X.Org
    OpenGL renderer string: AMD CARRIZO (DRM 3.23.0, 4.16.18-041618-generic, LLVM 7.0.0)
    OpenGL core profile version string: 4.5 (Core Profile) Mesa 18.2.2
    OpenGL core profile shading language version string: 4.50
    OpenGL core profile context flags: (none)
    OpenGL core profile profile mask: core profile

    OpenGL version string: 4.4 (Compatibility Profile) Mesa 18.2.2
    OpenGL shading language version string: 4.40
    OpenGL context flags: (none)
    OpenGL profile mask: compatibility profile

    OpenGL ES profile version string: OpenGL ES 3.2 Mesa 18.2.2
    OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

    [email protected]:~$ dmesg | grep -i memory:
    [ 0.000000] PM: Registered nosave memory: [mem 0x00000000-0x00000fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0x0009f000-0x0009ffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0x000a0000-0x000dffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0x000e0000-0x000fffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xb93b5000-0xb9db4fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xbefbe000-0xbf8bdfff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xbf8be000-0xbfbbdfff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xbfbbe000-0xbfbfefff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xbfc00000-0xbfffffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xc0000000-0xd0ffffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xd1000000-0xd10fffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xd1100000-0xf7ffffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xf8000000-0xfbffffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfc000000-0xfebfffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfec00000-0xfec00fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfec01000-0xfec0ffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfec10000-0xfec10fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfec11000-0xfed7ffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfed80000-0xfed80fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfed81000-0xfedfffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfee00000-0xfee00fff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xfee01000-0xff7fffff]
    [ 0.000000] PM: Registered nosave memory: [mem 0xff800000-0xffffffff]
    [ 0.000000] Memory: 7049984K/7296372K available (12300K kernel code, 2478K rwdata, 4248K rodata, 2404K init, 2416K bss, 246388K reserved, 0K cma-reserved)
    [ 0.041993] Freeing SMP alternatives memory: 36K
    [ 1.088936] Freeing initrd memory: 36744K
    [ 2.322755] Freeing unused kernel memory: 2404K
    [ 2.331386] Freeing unused kernel memory: 2008K
    [ 2.338985] Freeing unused kernel memory: 1896K
    [ 25.213905] [TTM] Zone kernel: Available graphics memory: 3579512 kiB
    [ 25.213908] [TTM] Zone dma32: Available graphics memory: 2097152 kiB


    [email protected]:~$ free
    total used free shared buff/cache available
    Bellek: 7159024 1850412 3529024 96468 1779588 4951844
    Takas: 4194292 0 4194292
    [email protected]:~$ free -h
    total used free shared buff/cache available
    Bellek: 6,8Gi 1,8Gi 3,4Gi 94Mi 1,7Gi 4,7Gi
    Takas: 4,0Gi 0B 4,0Gi


    i am coming from https://askubuntu.com/questions/1092593/ubuntu-18-04-not-detecting-full-ram-size can you help me?

  • egydiocoelhoegydiocoelho Posts: 24,766ACE Trailblazer
    This topic is already a little old @tuxutku! Ideally, you create a new topic by posting the exact model of your notebook!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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