I have a Acer Aspire 5 A515-51-58D3 . The screen turns off when i move the laptop.

uzzi
uzzi Member Posts: 2 New User
edited September 2023 in 2019 Archives
The laptop stays on but the screen turns off. When i close my laptop and open it again after a while the screen turns back on. Also sometimes it gets horizontal lines on the screen that go away after a while.

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited October 2018 Answer ✓
    This is only on the battery or when you plug the notebook into the power adapter? The ribbon cable may be poorly connected or faulty!


    Edited by, 
    Acer-Harvey
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited October 2018 Answer ✓
    This is only on the battery or when you plug the notebook into the power adapter? The ribbon cable may be poorly connected or faulty!


    Edited by, 
    Acer-Harvey
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    If it's under warranty, ask Acer to fix it.

    If not, check the display connector.  The horizontal lines may be predicting the failure of the screen & the need for a replacement.

    https://www.youtube.com/watch?v=A2hOjyIRjRw

  • uzzi
    uzzi Member Posts: 2 New User
    This actually worked I only needed to tape it down and it fixed the problem. Acer should really put a warning label on that piece of tape.