Aspire ES 14 WON'T TURN ON HELPP

crnlk
crnlk Member Posts: 7

Tinkerer

edited August 2023 in 2018 Archives
My Aspire ES 14 won't turn on but the lights is visible but the screen remains black. Please help!!! Tried so many methods and tricks but I can't still open. Experienced it many times but this time I can't open it :(

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,685 Trailblazer
    Hi,
    What's the laptop model name, like ES1-xxx, have you tried a battery reset? if not give it a try:https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    Hi, yes tried it multiple times but still no effect
  • brummyfan2
    brummyfan2 ACE Posts: 28,685 Trailblazer
    Hi,
    Go to BIOS settings, click F2 at start, go to main tab and press F9 button, then press F10 to Save and exit.

  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    Should I press first the power button or just proceed with F2?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited October 2018
    You must press the power button first and then the f2 key! Does the black screen problem persist when connecting an external monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • brummyfan2
    brummyfan2 ACE Posts: 28,685 Trailblazer
    crnlk said:
    Should I press first the power button or just proceed with F2?
    Press F2 button as soon as you press the Power button.
  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    Nothing happens :( 
  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    edited October 2018
    I don't know anything about laptop I only know these methods like pressing this for 10 secs etc. I'm just a student..
  • Does the black screen problem persist when connecting an external monitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    I didn't try or have an external monitor tho
  • crnlk
    crnlk Member Posts: 7

    Tinkerer

    crnlk said:
    Should I press first the power button or just proceed with F2?
    Press F2 button as soon as you press the Power button.
    Hold it for more than 10 secs but nothing shows up
  • Afabular
    Afabular Member Posts: 1 New User
    I need help for my acer laptop. My laptop totally black screen and won't  turn on. Can you guy's help me please
  • brummyfan2
    brummyfan2 ACE Posts: 28,685 Trailblazer
    Afabular said:
    I need help for my acer laptop. My laptop totally black screen and won't  turn on. Can you guy's help me please
    Hi,
    What's the laptop model? like E5-xxx etc. Have you tried the battery reset? If you haven't, switch off the laptop, disconnect from mains, follow the instructions in the video, leave the laptop to rest for a while before starting again.
    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    The presenter's instructions: after turning on laptop, when Acer screen appears, press F2 repeatedly.

    https://www.youtube.com/watch?v=HfZWBzwUFuI