Acer 80601627542 screen flickers black when on full resolution

hamcake
hamcake Member Posts: 3 New User
edited February 2024 in 2018 Archives
Hi If I change the resolution to one lower than full resolution everything is ok, however on full every few moments the screen goes black for approx 2 seconds then returns to normal.  This has been ongoing for a long time - however, I am using pc a lot more now, this is extremely frustrating.  Checked all cables etc can't see any probs. Any direction appreciated. Thanks

Answers

  • What is the exact model of your computer? Ever check if updating your computer's drivers solves the problem? Are you using the port display cable or hdmi? Did you find out if increasing the refresh rate does the problem persist?

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  • hamcake
    hamcake Member Posts: 3 New User
    It says Generic PNp Monitor in Drivers and when I click update it says this is the best driver
  • Download the driver of monitor here: https://global-download.acer.com/GDFiles/Driver/Monitor/Monitor_Acer_1.0_W7x86W7x64W8x86W8x64W81x86W81x64W10x86W10x64_A.zip?acerid=636281923953209798&Step1=MONITOR&Step2=KG SERIES&Step3=KG241Q&OS=ALL&LC=pt&BC=ACER&SC=PA_3

    What is the exact model of your computer? Ever check if updating your computer's drivers solves the problem? Are you using the port display cable or hdmi? Did you find out if increasing the refresh rate does the problem persist?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • hamcake
    hamcake Member Posts: 3 New User
    Inspiron 3662, that link you gave just takes me to my own OCS drive and if I click here on anything it only shows save and goes nowhere, using port display cable thanks
  • You must update the driver through the device manager using the inf file:
    However this will not solve the problem! Make sure that changing the monitor refresh rate solves the problem!

    You may also need to update your video card driver!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)