my acer aspire ES1-523-49C0 not finding any bluetooth devices.

divyeshkumarsinojiya
divyeshkumarsinojiya Member Posts: 2 New User
edited August 2023 in 2018 Archives
Dear team,

Please resolve my problem as sson as possible.
Contact to microsoft team but they said that problem from acer  so please contact to acer.

My laptop not finding any bluetooth devices when i want to add  it.

Answers

  • Jack22
    Jack22 ACE Posts: 4,224 Pathfinder
    @divyeshkumarsinojiya

    Run the Bluetooth troubleshooter

    Select the Start button, then select Settings  > Update & Security  > Troubleshoot . Under Find and fix other problems, select Bluetooth, and then select Run the troubleshooterand follow the instructions.

    Uninstall the Bluetooth adapter in Device Manager

    If you don't see the Bluetooth icon, but Bluetooth does appear in Device Manager, try uninstalling the Bluetooth adapter and then shutting down your PC:

    1. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
    2. In Device Manager, select Bluetooth. Press and hold, or right-click, the Bluetooth adapter name, which may include the word “radio”, and select Uninstall device.
    3. Select the Start  button, then select Power  > Shut down.
    4. After your device shuts down, wait a few seconds, and then turn it back on. Windows will try to reinstall the driver. 
    5. If Windows doesn't reinstall the driver automatically, open Device Manager and select Action > Scan for hardware changes. 
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