keyboard and touch pad not working

Umair123
Umair123 Member Posts: 1 New User
edited August 2023 in 2018 Archives
I have acer aspire vx 15 laptop, yesterday i installed the input/output devices driver from acer web,  then i restarted the laptop after that my keyboard and mouse stopped working,  i tried everything but i couldn't manage to fix the problem 
Please help me out how to fix this problem 

Answers

  • Jack22
    Jack22 ACE Posts: 4,224 Pathfinder
    @Umair123
    1.Power Drain: Turn off the Laptop and unplug the charger. look at the back of your unit you can find a small pin hole. Put a paper clip in the pin hole and press and hold the paper clip for 40 seconds.

    2.BIOS Default: Press the power button, as soon as you press the power button start pressing the F2 key repetedly, so that you can see the BIOS page. In the BIOS page press F9 and press ENTER than press F10 and press ENTER. your unit will restart. 

    3.Try updating the drivers

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  • Go to the device manager and check for any drivers on the problem human interface devices.
    If you have, uninstall and delete the driver, and then restart the notebook:

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