AN515-52 Touchpad Synaptics or ElanTech

MaxGamer
MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
edited November 2023 in 2018 Archives
Recently installed windows using ISO and now I am not able to get the Precision Touched drivers working again. Tried to install both ElanTech and synaptics drivers from Acer. Both of them are not working and even tried Advanced Touchpad from Bios with both of the drivers but no luck.


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Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

Acer Support: https://support.acer.com/

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi MaxGamer,
    Changing touchpad settings including enabling Precision touchpad settings
    To change the touchpad settings to suit your personal requirements, please do the following.
    1.In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.
    2.Select All settings.
    3.Select Devices > Mouse & touchpad.
    4.Now you can adjust the settings to suit your personal needs. You can change the primary button for left- or right-handed use, turn the touchpad off if you prefer to use a mouse, or set a delay to prevent the cursor from moving if you accidentally tap the touchpad with your palm while working. Scroll down to see more settings. 


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  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Kamalika said:
    Hi MaxGamer,
    Changing touchpad settings including enabling Precision touchpad settings
    To change the touchpad settings to suit your personal requirements, please do the following.
    1.In the icon tray in the lower right-hand corner of the screen, select the Notifications icon to open the Notifications pane.
    2.Select All settings.
    3.Select Devices > Mouse & touchpad.
    4.Now you can adjust the settings to suit your personal needs. You can change the primary button for left- or right-handed use, turn the touchpad off if you prefer to use a mouse, or set a delay to prevent the cursor from moving if you accidentally tap the touchpad with your palm while working. Scroll down to see more settings. 

    Thank you for your reply.

    The thing is that the touch is not recognised as a precision touchpad. So in the Touchpad settings I only have one option of sensitivity and nothing else. 
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi MaxGamer,
     Thank you for your response. Has the precision touchpad worked ever since you installed the new OS

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  • MaxGamer
    MaxGamer Member Posts: 110 Skilled Fixer WiFi Icon
    Kamalika said:
    Hi MaxGamer,
     Thank you for your response. Has the precision touchpad worked ever since you installed the new OS
    No it has not. I am trying to get it working on the new OS.
    Don't forget to accept my answer if I was able to help you out!
    Just a tech enthusiast who tries to help other people : )

    Acer Nitro AN515-52-593F ||Intel Core i5-8300H upto 4.00 GHz/GTX1050/8GB 2666 MHz DDR4 RAM/1TB 7200RPM HGST HDD+16B Intel Optane Memory||

    Acer Support: https://support.acer.com/
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi,
    If that is the case then its not an issue with the touchpad. Its an issue with the OS. You may have to consider to go back to the OS that was originally there in this computers.Or else you may have to buy a RCD from acer store. 

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!