unable to contact

dutydog
dutydog Member Posts: 1 New User
edited August 2023 in 2018 Archives
hi guys,i have been trying to contact acer uk via their e mail page on the main web site,however,the contact site is asking me for the serial number of my laptop in order to contact them. When I put in that number it does not recognise it and it will not   recognise my snid and will not let me get in touch.Does anybody out there have a e mail contact address for customer support in the uk.  my laptop is a aspire 7736G, which is an older model which may be the reason why it is no longer on their system.

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @dutydog,

    Check the link below. also you can contact them through chat. 

    Acer Worldwide :  http://www.acer.com/worldwide/support/ ​

    Also check the correct snid from the unit itself. in command prompt. 
    >> hold the windows key + R. get a cmd prompt screen. 
    >> type as wmic bios get serialnumber

    Image result for get snid in cmd


    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Hi @dutydog,

    Check the link below. also you can contact them through chat. 

    Acer Worldwide :  http://www.acer.com/worldwide/support/ ​

    Also check the correct snid from the unit itself. in command prompt. 
    >> hold the windows key + R. get a cmd prompt screen. 
    >> type as wmic bios get serialnumber

    Image result for get snid in cmd


    Accept if its Helpful.   B)