Nitro 5 stuck at 41% factory reset...

Romel
Romel Member Posts: 2 New User
edited November 2023 in 2018 Archives
I tried a factory reset on my acer nitro 5 laptop but stayed on 41%.. its more than 8 hours already... please help..

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    Hi Romel, Kindly shutdown the computer and than try to do factory reset.
  • Herman_Sol
    Herman_Sol Member Posts: 19 Troubleshooter
    I had the same thing happen to me (system just shutdown and got corrupted, and then failed to recover), had to install windows from a USB since Acer support has been teasing me with sending me a USB e-Recovery media for more than a month now. If you can't return it ask the "elite" support if they can send you the recovery media, in the mean time you could download windows from microsoft, you wont need an activation key, and if you get the recovery media from Acer you can install it from there so as to assure compatibility. My model was a Nitro 5 AN515-42.