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Mobeen2000
Mobeen2000 Member Posts: 1 New User
edited March 4 in 2018 Archives
I reset my tablet and was typing in the WiFi password when the keyboard would not work. I tried the on screen keyboard and clicked X off it and it froze here. Can't go back or next, screen is unresponsive.

Thanks.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited September 2018
    Mobeen2000 
    Please press and hold the Power Button for 5 seconds or until the tablet completely shuts off. Press the Power Button to turn the tablet on and check the issue. If the tablet still freezes at the same screen, proceed with the below mentioned steps.

    Use the following steps to to launch Windows Automatic Repair.
    Hold the Power Button for 5 seconds or until the tablet completely shuts off. Press the Power Button to turn the computer on.
    As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
    Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen. Let the computer boot to the Automatic Repair screen.
    Click Advanced Options, and then select Troubleshoot. 
    Select Refresh your PC if you do not wish to erase data, or Reset your PC to erase all data and restore the system.
    Follow the onscreen instructions to complete recovery.

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