With left shift, 6, 8, & 9 remain unshifted. With right shift, s, d, g, h, & m remain unshifted.

n5jjr
n5jjr Member Posts: 3 New User
edited August 2023 in 2018 Archives
Anybody know why or have a fix? 

With left shift, 6, 8, & 9 remain unshifted.  With right shift, s, d, g, h, & m remain unshifted.

This started a week or two ago.






Best Answer

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi n5jjr,
    Try this...

    1. Uninstall the keyboard driver.
    2. Reboot the computer (without reinstalling the driver).
    3. When it restarts, it should reinstall the driver on its own.

    If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

    Hit Like & Accept If Its Helful"
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!

Answers

  • Hello,
    Have you tried an internal battery reset? This sometimes solves keyboard issues.
    France
  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Answer ✓
    Hi n5jjr,
    Try this...

    1. Uninstall the keyboard driver.
    2. Reboot the computer (without reinstalling the driver).
    3. When it restarts, it should reinstall the driver on its own.

    If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

    Hit Like & Accept If Its Helful"
    Hit 'Like' if you find the answer helpful!
    Click on 'Yes' if the comment answers your question!