"No Audio Output Devices" Acer Swift 3 (SF314-54G)

nds

Can anyone help me please?
i was download driver for audio ( Audio_Realtek_6.0.1.8409_W10x64) from official acer site and installed in windows 10 enterprise 64bit, but my laptop always detect "no Audio output devices". How to fix those issue??
And same issue happened when i try to install driver for Fingerprint_EGISTEC_3.5.3.14_W10x64.

Jack22

@nds
This will help you to fix 

1. Remove the sound software from Control Panel.

2. Remove sound driver if you can see it in Device Manager.

3. Restart the computer, open device manager and click on “Scan for hardware changes”

4. If no audio device can be detected, you might need to update the chipset driver or any controller driver from the Acer’s web site.

Click on 'Yes' if the comment answers your question!

Jack22

@nds
This will help you to fix 

1. Remove the sound software from Control Panel.

2. Remove sound driver if you can see it in Device Manager.

3. Restart the computer, open device manager and click on “Scan for hardware changes”

4. If no audio device can be detected, you might need to update the chipset driver or any controller driver from the Acer’s web site.

Click on 'Yes' if the comment answers your question!

erikooi

nds said:

Can anyone help me please?
i was download driver for audio ( Audio_Realtek_6.0.1.8409_W10x64) from official acer site and installed in windows 10 enterprise 64bit, but my laptop always detect "no Audio output devices". How to fix those issue??
And same issue happened when i try to install driver for Fingerprint_EGISTEC_3.5.3.14_W10x64.

did your problem solve??
i facing same issue....

mastewal

I am facing the same issue. Has anyone got it fixed? I got a blue screen after I updated windows. I reinstalled and then the audio driver and finger print driver along with one more driver I forgot could not be installed. Please let me know if that is fixed and and how you did it. Thank you

cartertqy

The same problem! The computer got a blue screen after windows updated. And No audio output! 

MaRiO44

Hi,
Anyone working on this, bought the notebook yesterday, installed windows 10 but no audio output device?
Model is SF314-54-35R3, will there be any update on audio driver?

stella88

Has someone solved this problem yet?

billsey

@stella88 do you have the same model as the original poster? As you can see, the OP marked the issue as solved, so allowing the OS to reinstall the drivers fixed their issue. If that doesn't fix it for you, start a new thread with the problem description and your full model number as well as anything you've tried so far. We'll dig into it then.

sbtristan

Download Intel Smart Sound version 10.23.00.1802 from:
http://www3.driveridentifier.com/scan/intel-device-extension-driver/driver-detail/2206B638F44447AC95FF62A5C4138D9E/3564761/389b43d5b69d77333de4739f3d259c24/1535417595/INTELAUDIO-CTLR_DEV_9DC8&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20&SUBSYS_10251300&REV_10EC
Then extract and install. It fixed the "No sound" problem for me.

adityakumar988

http://www3.driveridentifier.com/scan/intel-device-extension-driver/driver-detail/2206B638F44447AC95FF62A5C4138D9E/3564761/389b43d5b69d77333de4739f3d259c24/1535417595/INTELAUDIO-CTLR_DEV_9DC8&LINKTYPE_02&DEVTYPE_01&VEN_8086&DEV_AE20&SUBSYS_10251300&REV_10EC

For Acer-SF314-55G
I took the driver in the above link because the driver on the acer website was not working for me. I was not able to install the driver because I didn't have the permission to install it even though I am the only user on the device. So the solution is to run your install file as administrator and then you will be able to install the driver. Thanks

Easwar

Hi adityakumar988,

It's better to download it from acer website

https://www.acer.com/ac/en/US/content/support-product/7785?b=1

leodovskonovsky

it doesnt work on acer swift 3 sf314-41

billsey

Not surprising, the SF314-41 is quite a bit different machine than the SF314-54G... There are three generations between them.