Acer Apire AXC - 603 - EB11: Wifi driver disappears...

d_pot
d_pot Member Posts: 1 New User
edited March 2024 in 2018 Archives
After updating to Windows 10, one day my desktop's Wifi didn't work it just showed the the ethernet was disconnected. I checked for the Wifi driver to see if it needed updating and it had disappeared. Rebooted using the start menu, nothing changed. Turned it off and on using the power button, nothing changed. Turned off my power bar and then turned it back on, and the Wifi driver is back and working fine. Updated the driver again once it had appeared again, but nothing changed. Every time my desktop goes to sleep and I wake it up, or if I turn it off and turn it back on, the Wifi driver is gone. I have to cut the power and turn it back on for the driver to reappear. This is really annoying! Does anyone have any advice? Thanks! 

Answers

  • TECH_MAN
    TECH_MAN Ally Posts: 453
    Hi D_pot,


    There are some things you can try to fix this in Windows 10. We suggest checking the Power Management settings of your Wireless Network Adapter by following the steps below:

    1. Open Settings from the Start Menu and select Network & Internet.
    2. Click Wi-Fi on the left pane and select Change adapter options.
    3. Right-click on your Wireless Network Adapter and select Properties.
    4. Under Networking tab, select Configure.
    5. Click on Power Management tab and check the Allow the computer to turn off this device to save power box, then click OK.

    If the issue persists, you can try doing a network reset by following the steps on this link.->https://support.microsoft.com/en-ph/help/10741/windows-fix-network-connection-issues#network-problems=windows-81&v1h=win81tab2&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    Or,

    1) open Device manager - Right click "Intel(R) Dual Band Wireless-AC 7265"
    2) "Update driver" and choose "Browse my computer for driver software"
    3) "Let me pick from a list of available drivers on my computer" and choose "Intel(R) Dual Band Wireless-AC 7265 Version: 17.15.0.5 [22.2.2015]" then Next and that's it.


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