URGENT - NEED HELP FROM ACER SUPPORT ACER NITRO 5 AN515-52-50WX (2018)

tlsheng
tlsheng Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hello Everyone. I bought a new laptop called Acer Nitro 5 AN515-52-50WX (2018) few days ago. The design of the laptop itself is fantastic. It has NVIDIA Gefore GTX 1050, 8GB RAM, Intel Core i5 8300H, and running with Windows 10. No SSD, but I have 1TB HDD inside this laptop.
Until now, I only installed a few apps like Chrome. Thats All!
And even before I installed this, it lags like hell. (From Day 1 actually). It just lags. It takes quite long to boot, to shutdown, and even to open an app. My window's updates is most up to date.
Comparing to my other laptop (not even i5), it runs more smoother without any lag at all.
I am very fed up  now. I spent a lot of money to buy this laptop, Acer Nitro 5 for gaming purposes. And when it lags for such a simple thing, how am I gonna use for my other apps!?
I am hoping that anyone of you are willing to help me. I am really frustrated now.

The laptop itself is really slow even without running any software. 

I hope anyone of you helps me solve this problem. Thank You.

Answers

  • Make sure that in the task manager, the disk is constantly at 100%:


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  • JackE
    JackE ACE Posts: 45,199 Trailblazer
    Since the machine is only a few days old, I'd probably try a re-set to a factory-fresh state ouitside of Windows using the ALT+F10 method as shown in the video below. Then set Control Panel's power plan to high or max performance and enable the fast startup or boot option. See how you like it then. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA

    Jack E/NJ