Acer Switch 12 touchpad not sliding

jslewis
jslewis Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
Hi - I hope the question makes sense.  When I click the touchpad it works, but when I try and click and drag to highlight something, or widen a column in excel for example, the cursor will not move.  This has never happened before.  I tried to find the device in device manager but there is no touchpad listed.  How can I fix this?

Answers

  • Try this:
    If your mouse is elantech, go to control panel, mouse, elan, options and click set to default in all sections!

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  • Hi @jslewis
    Go to Device manager expand Human Interface devices, uninstall the driver for I2C HID Device, reboot and let Windows install the driver.