Predator G3-710 black screen and fans spin up

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jzastera
jzastera Member Posts: 2 New User
edited February 15 in 2018 Archives
Updated all drivers and firmware.  Any ideas?  Purchased in August 2018.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
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    Hi @jzastera

    Please perform power drain by following the below steps.

    1.Unplug the Power cord and other cables.
    2.Press and hold power button for 30 - 40 seconds.
    3.Re-connect the cables back and turn on the device.


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  • jzastera
    jzastera Member Posts: 2 New User
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    That was performed several times.  Any other ideas?
  • billsey
    billsey ACE Posts: 31,722 Trailblazer
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    Two immediate possibilities: display not working and motherboard not working. It's likely best to test the first one first. Can you try either a different monitor or that monitor on a different system?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.