windows 10 airplane mode wont turn off (IP MISSING)

diana-morrissey
diana-morrissey Member Posts: 3 New User
edited August 2023 in 2018 Archives
im trying to help my friend with her acer desktop running windows 10 pro. her computer is connected to ethernet and says airplane mode is on but there isnt even an icon in network settings. we tried to reset the computer but that didnt work. something about IP is missing? any suggestions?

Answers

  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    Try to do power drain first.
    Since its the desktop , unplug all wires that connect to the tower and press&hold the power button on the tower for 40 seconds.
    than try BIOS default
    BIOS Default: As soon as you press the power button keep pressing the DEL key, so that it will take you to BIOS utility page. Now press F9 and press enter than press f10 and press enter. your unit will restart.

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