My new predator helios 300 has it's model name as same as nitro5

Icegeek
Icegeek Member Posts: 1 New User
edited November 2023 in 2018 Archives
I brought brand new predator helios 300 from Flipkart . But the model name is shown is Acer nitro5's  . How can I solve it??

Best Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Icegeek 
    Is the Nitrosense application working fine on your device?
    To verify the system model name, run the Acer Care Center application. On the main screen, below the words “My System” is the model name. 
    Have you tried installing Predator sense application from Acer support website?
    If your device is Predator Helios 300 and listed as Nitor AN515-52  in "My System", please contact Acer support in your region and they will be happy to help you with a resolution.
    Acer India : https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Answer ✓
    This has been happening quite a bit from Flipkart.

    I would contact them for a replacement.
    - Hotel Hero

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Icegeek 
    Is the Nitrosense application working fine on your device?
    To verify the system model name, run the Acer Care Center application. On the main screen, below the words “My System” is the model name. 
    Have you tried installing Predator sense application from Acer support website?
    If your device is Predator Helios 300 and listed as Nitor AN515-52  in "My System", please contact Acer support in your region and they will be happy to help you with a resolution.
    Acer India : https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Answer ✓
    This has been happening quite a bit from Flipkart.

    I would contact them for a replacement.
    - Hotel Hero