New Acer Predator Helios 300 up to 144 hz frame drops when I play open-world games

Gen_Mactavish
Gen_Mactavish Member Posts: 4 New User
edited November 2023 in 2018 Archives
Hi! I recently bought this brand new Predator Helios 300 laptop, and frame drops happen constantly when I play open-world games such as watch dogs and ghost recon wildlands. I tried the steps that are posted on several website on how to solve this issue but none of them really worked. Hope someone can help me find a solution here.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi@Gen_Mactavish,

    check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.
    >>if you're running CPU-intensive processes, like games or video conversions. If you aren't doing one of these things, you'll definitely want to see if another process is eating up your CPU for no reason. Hit Ctrl+Shift+Esc to bring up the Task Manager. Check the processes tab to see if anything's taking up an abnormally large percent of your CPU's power—usually, if something's out of control, it'll be up close to 100. if everything's relatively low, single-digits or maybe the tens, then it isn't your CPU going out of control, it's the fan itself.

    >> Remove any programs you're not using and disable as many background processes as possible. If the fans continue to spin loudly even when you're not using resource-intensive software. Try to do a clean boot. 

    >> Type as msconfig in run window and disable the services. Make sure to check hide all microsoft services before you disable the services. if the Microsoft services is disturbed then your unit may not even turn on. 


    Image result for clean boot

    You can also check with Acer support in your region and check for options to fix this issue.
    Acer Lithuania : 
    https://www.acer.com/ac/en/EE/content/service-contact 
    Acer Worldwide :  
    http://www.acer.com/worldwide/support/ ​ 



    Accept if its Helpful.   B)
  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    Hi! I recently bought this brand new Predator Helios 300 laptop, and frame drops happen constantly when I play open-world games such as watch dogs and ghost recon wildlands. I tried the steps that are posted on several website on how to solve this issue but none of them really worked. Hope someone can help me find a solution here.
    Set your FPS to max or less than what your laptop screen/monitor supports. And turn on vsync where possible. Disable unnecessary graphics features that use more CPU but barely make any visible difference in viewing.
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  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    edited September 2018
    Try enabling triple buffering in Nvidia control panel.

    Open world games but a lot of work load on the GPU as it renders high disances constantly as your character moves around.

    You could also reduce draw distance slightly.
    - Hotel Hero