0% available (plugged in, not charging of acer aspire E14)

harisul
harisul Member Posts: 2 New User
edited November 2023 in 2019 Archives

0% available (plugged in, not charging of acer aspire E14)

i do following step, now what can i do for that reason

1) Remove the power adaptor and Battery.

2) Press and keep hoalding the power button at least 40 seconds.

3) Connect the power adaptor without fixing battery.

4) Power on the laptop .

5) After logon to the windows, Shout down the laptop.

6) Fix the battery and connect the power adaptor . Now power on the laptop again.

 

now what can i do for that reason

Answers

  • Jack22
    Jack22 ACE Posts: 4,007 Pathfinder
    Uninstall and reinstall Microsoft ACPI Battery driver
    1. Press the Windows key + R on the keyboard.
    2. In the Run dialog box, type devmgmt.msc and press the Enter key on the keyboard.
    3. In Device Manager, click > or + sign next to Batteries.
    4. Right-click Microsoft ACPI-Compliant Control Method Battery, click Uninstall and restart you computer
    and also do BIOS Default


    BIOS Default: As soon as you press the power button keep pressing the F2 key, so that it will take you to BIOS utility page. Now press F9 and press enter than press f10 and press enter. your unit will restart.
    Click on 'Yes' if the comment answers your question!
  • jalfc46
    jalfc46 Member Posts: 1 New User
    I have carried out the procedure described by Harisul September 2018 several times but no success I used to do this on my Medion years ago which worked every time but didn't work for the Acer.

    I tried the ACPI Battery driver system incl the BIOS from Jack22 twice which also failed. 
    I then checked the Device Manager for details which confirmed the battery and charger were connected and ready. still not charging.