My Bluetooth stop working

mastersilkk21
mastersilkk21 Member Posts: 2 New User
edited August 2023 in 2018 Archives
My Bluetooth stop working and does not update "this device cannot start. (code10)

Status _device_power_failure. please help

Answers

  • thamahes2018
    thamahes2018 Member Posts: 174 Skilled Fixer WiFi Icon
    edited August 2018
    Hi mastersilkk21, Can you please elaborate the issue so that we can give the resolution for the issue.

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    mastersilkk21 
    What is the full model number of your device?
    Are you using the same factory shipped windows operating system?

    Please try the below mentioned steps : 
    Please use the Bluetooth troubleshooter to try to fix Bluetooth problems. Select the Start  button, then select Settings  > Update & security  > Troubleshoot. Under Find and fix other problems, select Bluetooth > Run the troubleshooter.

    Restart Bluetooth Support Service.
    Press the Windows key + R, then type "services.msc". Once the Services window opens, locate Restart Bluetooth Support Service > right-click > Restart. After so, right-click on it again, choose Properties, then ensure startup type is on Automatic.
    Once done, please restart your device.

    Press Windows key + X on the desktop Screen and select Device manager. Once you are in the Device Manager window, go to ‘View’ and choose ‘Show Hidden Devices’. You may now see the Bluetooth radio right inside the device manager. Now choose the Bluetooth icon and right click on it then choose ‘Scan for Hardware Changes’.

    If still not detected, open device manager expand USB controllers. Right click and click on all the USB root hub and host controllers
    Restart if prompted or click on scan for hardware changes. Also, try to download and install the Bluetooth driver.

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