Why is my Touch Screen not working it stopped out of nowhere Aspire R5-571tg Windows 10

TRuVMG
TRuVMG Member Posts: 1 New User
edited August 2023 in 2018 Archives
not sure what made it stop working but I also don't see a touchscreen device on my hid device manager list someone please help

Answers

  • Jack22
    Jack22 ACE Posts: 4,227 Pathfinder
    Hi,

    Since you dont see the driver in the device manager. Do power drain and BIOS Default, than try to check the device manager. if still you dont see than i would suggest you to do a RESET.
    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    BIOS default: After power drain is done, power on the u nit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart. After these steps please check the device manager
    Click on 'Yes' if the comment answers your question!