VN7-571G ( V15 Nitro) Bios lock problem(I can't changing bios features).

Pipe
Pipe Member Posts: 4 New User
edited August 2023 in 2018 Archives
Hi everyone.
I had a problem related with screen that is not display,and I send my notebook to acer service and they was fix it problem.
After that,I have a problem related with bios.
Here is pictures:


As you can see above picture,Load Setup Defaults feature and all of my Bios features appear but I can't even changing one of all bios feature.
What is this problem,and What should ı do ? 
Thanks.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Pipe

    Have you tried to press "F9". this key would help you to set the BIOS to default configs
    Click on 'Yes' to accept my comment as answer
  • Pipe
    Pipe Member Posts: 4 New User
    edited August 2018
    Rudy21 said:
    Hi @Pipe

    Have you tried to press "F9". this key would help you to set the BIOS to default configs
    Hi,yes ı have tried to load defaults.But not worked,seems everything same.
    Here is another picture that shows my bios problem,I hope this picture help you to get identify the problem.
    I'm aware,that problem kind of unusual.


  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Pipe

    I do not see any picture, could you share it again.
    Click on 'Yes' to accept my comment as answer
  • What is the bios version? Is bios in legacy or uefi mode? Did you create a password in setsupervisorpassword to see if it unlocks these functions? Can you hit a photo of the session information, boot and security?
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  • Pipe
    Pipe Member Posts: 4 New User
    Rudy21 said:
    Pipe

    I do not see any picture, could you share it again.
    Maybe there was problem while ı upload pictures that's why ı sharing links.
    https://image.ibb.co/evxuTU/IMG_20180829_001738.jpg
    https://i.hizliresim.com/NDdnkQ.jpg
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Sorry, seems like i have a problem in viewing the page.
    Click on 'Yes' to accept my comment as answer
  • Pipe
    Pipe Member Posts: 4 New User
    What is the bios version? Is bios in legacy or uefi mode? Did you create a password in setsupervisorpassword to see if it unlocks these functions? Can you hit a photo of the session information, boot and security?
    I'm not know what my bios version,but it has latest version of bios.
    Bios is in uefi mode.
    Yes ı had create a password,but I can't changing bios features even when I enter supervisorpassword.
    I have sended photos,you can see abowe,thanks.
  • Jack22
    Jack22 ACE Posts: 4,181 Pathfinder
    Try to update the BIOS or you need to reset the BIOS by removing the CMOS battery and again place it after an hour.
    Click on 'Yes' if the comment answers your question!