E15. E5-522

Asad15
Asad15 Member Posts: 1 New User
edited August 2023 in 2018 Archives
I bought acer E5-522 today a used laptop i chek there and find no falut  abd it worked there properly. But now when i pluged charger i turn off after few seconds 
i want to know reason 
Can it be because of charger amp i tried many time and find that on laptop charger volts are printed as 19 volts and 2.34 amp but the charger i have has 19 volts and 4.74 amp
any one know can it be becase of high amp????
please help 
I will be very thankfull 

Best Answers

  • Jack22
    Jack22 ACE Posts: 4,227 Pathfinder
    Answer ✓
    please try to check are you using the charger which came along with the unit. or perform power drain.
    power drain: flip yur laptop, at the back of your laptop you can find a pin hole. unplug the charger and turn off the unit and put a paper clip in the pin hole and press and hold it for 40 seconds. than power on the unit and connect the charger and check. if it does not work try BIOS default.
    BIOS Default: press the power button than keep pressing the F2 key. once it goes to BIOS press f9 and press enter and press f10 press enter. the unit will restart. this should fix the unit
    Click on 'Yes' if the comment answers your question!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Is your notebook model e5-522g or e5-522? What is the model of your current adapter? Did you connect the original power adapter to verify that the problem persists?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Jack22
    Jack22 ACE Posts: 4,227 Pathfinder
    Answer ✓
    please try to check are you using the charger which came along with the unit. or perform power drain.
    power drain: flip yur laptop, at the back of your laptop you can find a pin hole. unplug the charger and turn off the unit and put a paper clip in the pin hole and press and hold it for 40 seconds. than power on the unit and connect the charger and check. if it does not work try BIOS default.
    BIOS Default: press the power button than keep pressing the F2 key. once it goes to BIOS press f9 and press enter and press f10 press enter. the unit will restart. this should fix the unit
    Click on 'Yes' if the comment answers your question!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Is your notebook model e5-522g or e5-522? What is the model of your current adapter? Did you connect the original power adapter to verify that the problem persists?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)