Factory Reset different from out of the box

cfs_spin_user
cfs_spin_user Member Posts: 9

Tinkerer

edited November 2023 in 2018 Archives
I performed a factory reset using the Acer Care Center Recovery Management utility.  I tried it twice.  Once with it directly erasing the hard disk and the other way that just does what might be called a quick format.  Both times it does not install all the programs that appears bundled with the laptop out of the box.  Not that I want them, but it bothers me that they are missing as a sign of something more serious.  It kind bugs me that the even the original desktop background is nowhere to be found.  Is this what others have experienced?  Is this what is intended by Acer's "Factory Reset"?  It does NOT return the  laptop back to the state it was in when you first turn it on out of the box.  

Answers

  • Try to do a restore using the hidden recovery partition from Acer!
    To do this, press the f2 key when turning on the notebook and turn on the d2drecovery function; then press f10 to save on exit and immediately press alt + f10! You should see a screen with several options!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • 4woodie
    4woodie Member Posts: 3 New User
    I have tried pressing F2 but it keeps asking for password which I can't remember as machine is several years old, so can go no further, Have you any further suggestions?
  • @4woodie! What is the exact modelo of notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)