Cannot contact Acer because warranty expired

CerealandTrees
CerealandTrees Member Posts: 3 New User
edited August 2023 in 2018 Archives
My Acer warranty expired before I received my laptop back from the repair center and it is still giving me issues. Now I cannot even contact acer because of my expired warranty and my computer is still not functioning. I paid almost $30 for shipping and waited 2 weeks to receive back the same malfunctioning machine.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi, if its the same issue then you can definitely call them.since its just returned from repair you can request them even if the warranty is expired. 
    Accept if its Helpful.   B)
  • CerealandTrees
    CerealandTrees Member Posts: 3 New User
    christy1 said:
    Hi, if its the same issue then you can definitely call them.since its just returned from repair you can request them even if the warranty is expired. 
    Unfortunately I cannot reach them since the machine automatically asks for the SNID at the beginning of the call. Once I type in my SNID, it just says I'm out of warranty and transfers me to 3rd party.