Wrong function keys.

2

Answers

  • In fact @JackE, this is motherboard ( z3we3 la-a621p) model is used in the E1-510 notebook! Take a look at this photo!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    I don't doubt it. Probably mated with the correct keyboard. Cuz it came with two different keyboard models as well. Jack E/NJ 

    Jack E/NJ

  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    Installing drivers based on the system model didn't work. I guess I need a proper keyboard for tix this
  • Yes @JackE! In "test compatible components" show two models of keyboards, a chicony and a sunrex! But should not both work perfectly on the same motherboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Yes, you would think so if it is mated with the two ACER KB part numbers NK.I1713.02Q & NK.I171S.001 or one of ACER's international KB part numbers. @H4rdas please try to take a screenshot of the msinfo32.exe KB component section. Jack E/NJ


    Jack E/NJ

  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    Here it is
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Nothing unusual there. Who connected the KB ribbon to the new mainboard? Jack E/NJ

    Jack E/NJ

  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    In the end I did, since I had to check the part number of the motherboard 
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Well, if you're sure the KB ribbon connections to the mainboard are clean and tight, I guess it's possible the KB itself may be somehow damaged from handling the mainboard transplant. New replacement KBs for the e1-510 are really cheap so you might consider a new KB to see if it resolves the issue. Jack E/NJ

    Jack E/NJ

  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    Don't I need a specific keyboard for this mb?
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Well, if you have some idea of what country the replacement mainboard probably originated, the specific keyboard part numbers might be available. If you don't know, the international US keyboard would probably be the first choice with ACER part number NK.I1713.066 . Jack E/NJ

    Jack E/NJ

  • What is the source language of your keyboard?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    I'm guessing Russian since it has Cyrillic lettering printed on it
  • Can you check the revision of your current motherboard as it is in the photo and its partnumber? So that we can check which keyboard is suitable for this board!

    Make sure that putting bios into loadsetupdefaults solves the problem! Since, as you said, the same version of bios was also on the previous plate
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    MB Rev 1.0 and I tried to load defaults within bios, but it didn't help
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    I'm gonna guess you're best bet is going with the international US keyboard NK.I1713.066 . Probably cheapest too. Jack E/NJ

    Jack E/NJ

  • Inform the notebook and motherboard partnumber! The current motherboard partnumber will be different because it has been changed!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer


    This is the current mb part number and notebook number?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited August 2018
    No! But you already showed on the previous page ("NC-ENTE69BM-3520")! Make sure that by unplugging and reconnecting the keyboard ribbon cable, it solves the problem! Reverse the position of cable A and then invert cable B and reconnect the keyboard to the motherboard!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • H4rdas
    H4rdas Member Posts: 22

    Tinkerer

    Reconnecting the keyboard didnt help.. Obviously