i have nitro an515 31. i was playing 4k video it suddenly crashes? no nitro sense

firebolt27
firebolt27 Member Posts: 1 New User
edited November 2023 in 2018 Archives
'after crash the window didn't boot it shows blank screen i have to fore shut it down and again log in. why is this happening?

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    edited August 2018
    Hi @firebolt27

    Generally 4K refers to a resolution of 3,840 x 2,160 pixels. That’s four times the 1,920 x 1,080 pixels found in your full HD TV. We’re looking at about 8.3 million pixels. Cramming so many pixels into a TV means a higher pixel density, and you should have a clearer, better defined picture.

    But your device comes with Full HD 1920*1080. May be due to this the device has restarted while playing 4K video.

    Do try to re-install the graphic drivers from device manager. Post uninstall restart your device.

    adding to this perform BIOS default. While powering on the device keep pressing "F2" to access BIOS. now "F9" and hit "Enter" to set the BIOS to default configurations and now press "F10" and hit "Enter" to save the settings.

    Check if the issue re-appears
    Click on 'Yes' to accept my comment as answer
  • Spelunker
    Spelunker Member Posts: 43 Devotee WiFi Icon
    edited August 2018

    Everything you need to know about 4K and UHD

    https://www.trustedreviews.com/opinion/what-is-4k-2908860
    Please click 'Like' if you find the answer helpful!  
    Please click 'Yes' if the comment answers your question