laptop will not boot

gracemcbride
gracemcbride Member Posts: 1 New User
edited August 2023 in 2018 Archives
can someone please lead me in the right direction my laptop will not boot up and I want to send it back to acer for them to have a look at it how do I go about it I have sent them an email on there site but had no response any info would be much appreciated..many thanks in advance

Answers

  • What is the model of the notebook? Do the power LEDs light up?
    Try doing a power reset like this video: https://www.youtube.com/watch?v=NfhgnxUJoZo
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