No Boot on SX2185

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Jonesy47
Jonesy47 Member Posts: 6 New User
edited March 1 in 2018 Archives
Friend has an SX2185-UB37 he is no longer using, and asked me to get his documents, pictures, etc. off if for transfer to a laptop. He couldn't remember the Windows 8.1 password, so I went into Setup and changed the Boot to be "ask what I want to boot from", so I could use a Hiren's Boot Disk to remove the Windows password. I saved the change in Setup, but when I restarted the PC, it won't boot at all. Not even the onscreen key advice about what key to press to get into Setup. Help!

Answers

  • Commodore_1995#
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    Press f2 to enter the bios and activate the d2drecovery feature as in the photo! Then press f10 to save on exit and immediately press alt + f10 to enter recovery mode!

     Look for the command prompt option and type notepad.exe and plug in a USB stick and transfer the files you want!



     Then choose to do a factory restore!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jonesy47
    Jonesy47 Member Posts: 6 New User
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    The F2 option on boot came back unexpectedly, so I changed the boot order to "CD/DVD" first, and apparently the drive is dead, because it wouldn't boot from the Hiren's CD. So I set "Removable Device" first, made a bootable USB of the Hiren's CD, and eventually, by Unlocking the Administrator account, was able to run a Windows Repair and get the PC running again.
  • Commodore_1995#
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    Is it working well now?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)