Aspire SW5-173 (and other) "plugged-in, not charging 0%", solved. Win 10 updates, not solved.
Hi,
for weeks, I was fighting with this problem and perhaps the solution will be of use for some of you.
For the notebooks who do not have the possibility to reset the battery (build in, no reset switch) like this model,
I have seen a lot of "solutions", but none works, inluding the reinstallation of power management drivers.
My suspicion always was it has to do with Win 10 upgrade, and, against all nonsense said, it is really and obviously often the case.
The proof of evidence: simply go to Bios setup (F2 during the boot), and let the notebook idle with power plugged in for some hours.
After that, boot again, reconnect the power plugin, and normally you should see the battery state in the normal status.
Also if not, you can run your notebook for hours without power plugged in, which means that the battery is charged, just the indication is wrong.
This is not valid for charging under win 10, it stays at real 0% there (unplug the power and the notebook is out).
For Acer support
1) So please, dear Acer, be so kind and give us the right battery drivers which work under win 10.
It is not acceptable when you leave your customers with not chargeable, which means not usable, notebooks.
2) Another big problem with this Acer notebook (and perhaps other ones) are the unsuccesful function updates to win 10 V 1803 (quality updates are ok) because of too small 100 MB EFI partition. I spent days looking for a solution, but there is none.
For a normal user, it is practically impossible to make the partition changes on SW5.
Again, It is not acceptable when you leave your customers with old unsecure win 10 versions.
I am sure you know about this problem.
Be so kind and react.
All the best
Jaromir
