Predator Helios 300 Keyboard Has Stopped Working

David0neill
David0neill Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi Everyone,

I received my Helios 300 today, and everything was going smoothly. I set up my account, started downloading my applications, and updated my drivers. 
After updating my drivers, and downloading the logitech unify app to sync my wireless mouse, I reset my laptop. Once I got to the login screen my keyboard was unresponsive. I got around this by using the on screen keyboard, but my keyboard has remained unresponsive. The only button with any response is the power button.

I booted up the BIOS to see if the keyboard would work there, and it did. Most google answers say to go into the device manager, and uninstall or update the keyboard drivers. I only have one HID driver under keyboards, and it seems to be associated with my logitech (the driver disappears if I remove the dongle). 

I would appreciate any tips you guys might have, and thanks for your time!

Answers