Acer R241Y bid no sound

Options
Voidroid
Voidroid Member Posts: 5 New User
edited February 23 in 2020 Archives
Hello everyone. I bought several Acer R241y bid and no one playing any sound. My system(Windows 10) reckognize R241y audio device and I have select it by default audio device. But stil no sound.

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Answer ✓
    Options
    Thanks. This model doesn't have built-in speakers. Here is the data sheet: Link. No mention so no built-in speakers.
    For information, MM.T6PEE.010 = UM.QR1EE.010 (Acer codification)
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Options
    Hello,
    Could you give me the first ten characters of the monitor serial number (one of them)? Only the first ten.
    France
  • Voidroid
    Voidroid Member Posts: 5 New User
    edited August 2018
    Options
    Hello,
    Could you give me the first ten characters of the monitor serial number (one of them)? Only the first ten.
    MMT6PEE010
    snid **********

    Edited by, 
    Acer-Harvey
  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Answer ✓
    Options
    Thanks. This model doesn't have built-in speakers. Here is the data sheet: Link. No mention so no built-in speakers.
    For information, MM.T6PEE.010 = UM.QR1EE.010 (Acer codification)
    France
  • Voidroid
    Voidroid Member Posts: 5 New User
    Options
    Thanks. This model doesn't have built-in speakers. Here is the data sheet: Link. No mention so no built-in speakers.
    For information, MM.T6PEE.010 = UM.QR1EE.010 (Acer codification)
    Realy thank you. Now I will have a very long conversation with store where I bought them.
  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Options
    You're welcome.
    France
  • Voidroid
    Voidroid Member Posts: 5 New User
    edited August 2018
    Options
    And there is new update. 
    [Post edited to remove inappropriate or personal content -Acer-Manny]
  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Options
    Hello,
    It's weird. Do you have an Audio In (input) or an Audio Out (output) on the back of the monitor?
    Apparently there is no input or output.


    France
  • Voidroid
    Voidroid Member Posts: 5 New User
    Options
    Hello,
    It's weird. Do you have an Audio In (input) or an Audio Out (output) on the back of the monitor?
    Apparently there is no input or output.


    No I don`t have one. But they allready confirmed that there is no speakers in this model.
  • laurent_14
    laurent_14 ACE Posts: 10,068 Trailblazer
    Options
    Hello,
    Thanks for your feedback :+1: . So they made a mistake in their first answer?
    France
  • MAM123
    MAM123 Member Posts: 3 New User
    Options
    If there are no internal speakers, why is there a volume button and a port on the back of the monitor for headphones?
  • billsey
    billsey ACE Posts: 31,779 Trailblazer
    Options
    Those are for pass through on the HDMI connection. You can plug headphones in and get sound from the HDMI or put some speakers on there for the same thing.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.