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Acer Predator 17X crashed and now has horizontal lines filling the screen

TomB78TomB78 Posts: 1Member Newbie
Purchased an Acer Predator 17X in December of 2017. Ran flawlessly until last night when it locked up and crashed, twice. Now the screen is filled with small horizontal lines making it unusable. Can't file a repair because the Acer Product Support page won't allow loading Proof of Purchase and you cant move forward without it. No other way to contact Acer about the problem.

FAQ & Answers

  • JackEJackE Posts: 18,082ACE Trailblazer
    Does it HDMI out to a TV screen OK? Jack E/NJ
  • sri369sri369 Posts: 1,786ACE Pathfinder
    TomB78 said:
    Purchased an Acer Predator 17X in December of 2017. Ran flawlessly until last night when it locked up and crashed, twice. Now the screen is filled with small horizontal lines making it unusable. Can't file a repair because the Acer Product Support page won't allow loading Proof of Purchase and you cant move forward without it. No other way to contact Acer about the problem.
    Try calling them up over the phone, and ask for an alternate mode to send the proof of purchase.
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
    ---------
    I am not an Acer employee.
    Your issue could get better coverage and more answers if posted in forums than in a message to me.

    ---------
    User benchmark: https://www.userbenchmark.com/UserRun/10977437


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