Do I have a virus?

Kaiunon
Kaiunon Member Posts: 1 New User
edited November 2023 in 2018 Archives
I can use my chromebook as long as I don't press the T, Y, left control button and the tab key. If I did this my computer turns off or the screen turns black. I can turn it back on a few moments later. Also, the 3, c and e keys type a long string of numbers and or letters instead of the one character is supposed to type. I deleted all extensions and power washed it. I cleared the history and cookies and everything, but it still have this issue. Maybe the keyboard is shorted out?

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi @Kaiunon

    Chromebooks are safe to use and its virus free. It looks like the keyboard has gone bad. do contact acer support for warranty check 
    Click on 'Yes' to accept my comment as answer