Predator 300 PH315-51 showing Nitro515-52 as model

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Nitesh13
Nitesh13 Member Posts: 4 New User
edited November 2023 in 2018 Archives
Bought it on 21st July 2018 and received it today. After checking properties in mycomputer found that model is shown as Nitro515-52 . Also it contains nitro sense instead of predator sense . Any solution ?

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    Nitesh13 
    You can verify the system model name in the Acer Care Center application, or in the CMOS setup. If it is listed incorrect, the model name will need to be updated at an approved Acer service center. 
    Please contact support in your region and they will he happy to help you.
    Acer India support : https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide : http://www.acer.com/worldwide/support/ 


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  • Nitesh13
    Nitesh13 Member Posts: 4 New User
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    Sharanji Sharanji said:
    Nitesh13 
    You can verify the system model name in the Acer Care Center application, or in the CMOS setup. If it is listed incorrect, the model name will need to be updated at an approved Acer service center. 
    Please contact support in your region and they will he happy to help you.
    Acer India support : https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide : http://www.acer.com/worldwide/support/ 


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
         Model name in  acer care center application is correct also i checked in cmd prompt . The model name in properties of computer is Nitro . Also the app for controlling fan boost & gpu is nitro sense
  • Skany40
    Skany40 Member Posts: 2 New User
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    did u find solution ??/
  • msthakur
    msthakur Member Posts: 7

    Tinkerer

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    Can any of the predator helios 300 owners please post a picture of their system properties?
    I had the same issue and the acer support guy came and formatted my PC and reinstalled from his pendrive.

    I was told that the recovery installed on my pc was of nitro, and he can't guarantee to give me the proper predator software.
    Before he came it showed the name as NITRO AN515-52
    and now its disappeared.
    I'd like to know what others see on this page.
    please help asap.