Swift 7 battery

Heiddisij
Heiddisij Member Posts: 1 New User
edited November 2023 in 2018 Archives
a few weeks ago I can’t change my swift 7 it says plug in but not charging , after a week I tried again and it’s working again , but two days ago it happened again and now it’s even worst , it wrote (battery not detected)

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Heiddisij 
    Please try a simple power reset. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and check the issue.

    Also, open device manager click “Battery” and under Battery, please click “Microsoft ACPI-Compliant Control Method Battery”. Now, do a right click on it, then click “Uninstall”. Confirm that you would like to uninstall the Microsoft ACPI-Compliant Control Method Battery. After the uninstallation process, please restart your computer. As soon as you restart your computer, the Windows will automatically install the driver again. Please check your battery icon on the right bottom side of your Windows screen to see if it is charging.
    Also, check all the screws of the bottom case are secured correctly.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    This might be due to a driver install on the Windows. 

    Open the run command -> devmgmt.msc -> Right click on Microsoft ACPI-Compliant control method battery and chose uninstall. Restart the computer and the driver will install again. Once installed, restart again.

    If it still doesn't work, take it to a service center as it might be a problem with the battery itself: http://www.acer.com/worldwide/support/
    BElieve in YOUrself.