Acer JumpStart program showing pop up ads when I am not even online.

akaTJ
akaTJ Member Posts: 2 New User
edited March 2024 in 2020 Archives
My Aspire R 15 laptop recently started showing pop up ads when I am not even online. I seems to be part of an Acer program that was installed on 6/23/18 called Acer JumpStart. Has anyone else had this problem and is there a way to make this stop showing pop up ads! I cant find any info in regards to this program online. I don't know if this a program that I can remove all together? Any help would be appreciated.

Answers

  • Do the following: press the windows + r keys and type msconfig; go on services; hide microsoft services and disable them all! Then go to program startup; open task manager; initialize and disable all programs!
    Then just go activate the programs and see which is displaying the ads!
    Check the notebook with windows defender to see if there is any adware installed!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • akaTJ
    akaTJ Member Posts: 2 New User
    egydiocoelho
    Thank you for the reply. I have turned off notifications for "Acer JumpStart" which is the program that is showing the pop ups. I would like to delete it altogether if it is not a necessary program, but I am unsure. I can not find any info on it online. It seems to be part of the Acer notifications center, but this is a brand new issue. There was an install for this program on 6/23/18.
    This seems very invasive on the part Acer!
    Thanks
  • Can you hit a photo of this program? Have you tried uninstalling, going to my computer, uninstalling or installing a program?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • tech12
    tech12 Member Posts: 57 Devotee WiFi Icon
    I use CC Cleaner for removing adware