Factory reset stuck at 40 percent

doodlez
doodlez Member Posts: 3 New User
edited November 2023 in 2018 Archives
Help!i tried to factory reset my nitro 5 but it is taking way too long.its at 42% for like about 3 hrs.i already force shut down the laptop and i already tried to factory reset it again and its taking too long again at 40%

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    doodlez 
    What is the full model number of your device?
    Are you trying to reset windows using internal recovery or USB recovery media?
    Have you made any hardware changes on your laptop?
  • Romel
    Romel Member Posts: 2 New User
    Please help.. my acer nitro 5 is stuck at 41% while factory resetting.. its already 8 hours passed and still in 41%...