ACER ASPIRE E5-575G WARRANTY STICKER REMOVED & NO BOOTABLE DEVICE

genilynolbis
genilynolbis Member Posts: 1 New User
edited August 2023 in 2018 Archives
I bought my laptop last July 2017. Someone removed the warranty sticker without my knowledge. The sales agent from the store where I bought it opened my laptop, and tried to disconnect and connect the HDD because "No bootable device" message keeps on showing everytime I open my laptop. Will it (warranty sticker removed, laptop opened) void my laptop's warranty? I bought my laptop and live in the Philippines. Please, I really need your heeeelp.

Answers

  • Sharanji
    Sharanji ACE Posts: 5,126 Pathfinder
    edited July 2018
    genilynolbis
    Removing sticker should not void warranty since it is done for troubleshooting or upgrading parts. The warranty would only void if you break something while installing it, which is extremely unlikely to happen. You may contact Acer support in your region and get more information on warranty of your device.

    You may contact Acer support in your region and get more information on warranty of your device.
    Acer Philippines :  https://www.acer.com/ac/en/PH/content/service-contact 
    Acer worldwide :  http://www.acer.com/worldwide/support/ 

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