Acer Repair Booking Site

Laura4S
Laura4S Member Posts: 4 New User
edited November 2023 in 2018 Archives
When I go to the Repair Booking site on Acer.com, there is a required proof of Purchase Date field that has a link to attach an image as proof of purchase. This link is faulty, so I am unable to attach the picture. Because this is a required field, I am then unable to click "Next" to continue with the repair booking process. 
Suggestions?
Thank you 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    i just highlighted your issue, hang tight.
    I'm not an Acer employee.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi Laura4S,

    Unfortunately Acer community is not a direct portal to Customer service, Acer employees may read the various topics posted here and you will notice that some Acer moderators may interact with members when appropriate. (case by case basis).

    But primarily the community is a place where members can exchange their own advice, ideas, articles with knowledge and troubleshooting techniques etc. The Acer community is not design for direct customer support consultation, i will recommend to contact support here

    Sorry for any inconvenience this may cause,
    Acer-Manny