Can't open ACER Crystal Eye Webcam

watermelonbaby

I just got this old ACER laptop for my little sister, since it is pre-loved, I made sure everything is working before buying it. When I got home, I had it formatted by my brother so there will be no undeleted files or even malware and spyware from the previous owner. We re-installed Windows 7. But now, we can't open the camera on its own without using a third party application like skype or fb messenger. I was able to see the camera on the Device manager but when I click it, it will only open its properties, of course, and it says that it is properly working. I searched my programs but there's nothing to open the camera on its own. We might have missed it when we reformat. What to do? Thanks

model: ASPIRE 4730Z

JackE

As long as you can see the camera in Device Manager without any red or yellow warning, then download, decompress and install viewplaycap from www.kkmoom.com/pc.rar . It's more versatile than the crystal eye software that originally came on the machine ----it's  probably still buried somewhere on the HDD.  Jack E/NJ