The speakers have stopped working on my XB272?

PaulC1985
PaulC1985 Member Posts: 3 New User
edited February 2024 in 2018 Archives
Hi there, the speakers have stopped working on my XB272.  I can see that the green sound bar is going up and down in the sound settings.  The headphone jack works, its just the speakers on the monitor itself.

Can anybody help?

Answers

  • christy1
    christy1 Member Posts: 1,616 Community Aficionado WiFi Icon
    Hi, try to do a power on self test on the monitor. 

    *Perform a power drain. Shut down the computer. Unplug the computer from the wall socket. Hold the Power button down for 15 seconds.
    Accept if its Helpful.   B)
  • PaulC1985
    PaulC1985 Member Posts: 3 New User
    Hi thanks for the help, but this did not work.  i've only had the monitor a week.
  • Sharanji
    Sharanji ACE Posts: 5,100 Pathfinder
    PaulC1985 
    Are you using the HDMI or display port on your monitor?
    Verify that HDMI audio is your default playback device selected on the Windows* Sound Control Panel
    From the Windows desktop taskbar, right-click on the speaker icon to view the menu.
    The Windows Sound Control Panel will open. The Playback tab lists the audio playback devices for your computer and monitor.
    Check if HDMI Audio is set as the Default Device. If not set as the default device, right-click on the device and select Set as Default Device.
    Click OK to save changes.

    Hit 'Like' if you find the answer helpful!   
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    I hope this helps! If this was useful, please hit 'Yes' or 'Like'! Thanks! 😊

  • PaulC1985
    PaulC1985 Member Posts: 3 New User
    Hi, i'm using a display port.  just checked the sound settings and it says the monitor is the default.