Dobrý den, Hello,

Lojza
Lojza Member Posts: 1 New User
edited August 2023 in 2018 Archives

Dobrý den chtěla bych se zeptat co mam delat kdyz mam.acer.aspire 11 a zapnu.pc a je černá obrazovka a jestli to půjde i bez usb děkuji 

Translate:

Hello, I would like to ask what should I do if I am. acer. aspire 11 and turn on .pc and there is a black screen and if it goes without usb thank you

[Acer-Dan]

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Lojza 
    What is the full model number of your computer?
    When do you get the black screen with the arrow? Is it displayed when you boot or after login into windows?

    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

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